Privacy Policy for Hatchling House Family Day Care
Effective Date: 26/09/2023
1. Introduction
Hatchling House Family Day Care (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and other applicable laws.
By using our services, visiting our website (hatchlinghousefdc.com.au), or providing your personal information to us, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
- Name
- Contact information, including address, phone number, and email address
- Child’s name and date of birth
- Emergency contact information
- Parent/guardian information
- Medical and health information for the child
- Records of interactions with us, including emails and messages
- Information related to your use of our website, such as IP address, browser type, and pages viewed
3. How We Use Your Information
We may use your personal information for the following purposes:
- To provide family day care services to your child.
- To communicate with you regarding your child’s care and our services.
- To maintain records required by applicable laws and regulations.
- To process payments and invoices.
- To respond to inquiries or requests.
- To improve our services and website.
- To send promotional emails and updates with your consent (you can opt out at any time).
- To meet legal and regulatory requirements.
4. Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- To government authorities as required by law.
- To third-party service providers who assist in providing our services, such as payment processors, website hosting, and IT support.
- To emergency contacts and medical professionals in case of a health or safety emergency.
- With your consent, to other parents or guardians for scheduling and coordination purposes.
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5. Security
We are committed to ensuring the security of your personal information. We employ reasonable physical, administrative, and technical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction.
6. Access and Correction
You have the right to access and correct your personal information held by us. To do so, please contact us using the contact information provided below.
7. Cookies
We use cookies on our website to enhance your user experience. You can manage your cookie preferences through your browser settings.
8. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these websites before providing any personal information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us:
Hatchling House Family Day Care
Phone: 0402 102 754
Email: admin@hatchlinghousefdc.com.au
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The most current version will be posted on our website, and the effective date will be revised accordingly.
Please review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
Effective Date: 26/09/2023